At Above Health Hub, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By using our website, you agree to the terms of this policy.

Information We Collect

We collect different types of information to provide and improve our services:

1. Personal Identification Information

• Name
• Email address
• Phone number
• Delivery address
• Billing information (when making purchases)

2. Technical and Usage Data

• IP address
• Browser type
• Operating system
• Referring URLs
• Pages visited
• Date/time of access

3. Transaction Data

• Products purchased
• Payment method (note: we do not store full card details)
• Order history

How We Use Your Information

Your data is used to improve your shopping experience and ensure smooth operation of our services. Specifically, we use it to:

• Process and fulfill orders
• Provide customer support
• Send transactional emails (order confirmations, shipping updates)
• Notify you of promotions, offers, and new products (if opted in)
• Analyze website performance and user behavior
• Prevent fraud and maintain secure transactions

How We Protect Your Information

We implement strong data protection measures to secure your personal data:

• SSL encryption for secure browsing and checkout
• Payment gateways (e.g., Paystack, Flutterwave) with PCI-compliant encryption
• Regular software updates and firewalls
• Restricted admin access to sensitive data

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties only when necessary:

• Logistics partners (for order delivery)
• Payment processors (for secure transactions)
• IT and marketing service providers (e.g., email platforms)
• Legal authorities (only when required by law)

All third parties are contractually obligated to keep your data secure.

Cookies and Tracking Technologies

We use cookies to enhance user experience and track site performance.

What are Cookies?

Cookies are small files stored on your device that allow us to recognize repeat visitors, remember preferences, and gather analytics.

Types of Cookies Used:

• Session cookies (temporary)
• Persistent cookies (saved between visits)
• Analytics cookies (e.g., Google Analytics)
• Marketing cookies (e.g., Facebook Pixel)

You can choose to disable cookies in your browser settings, though this may affect some functionalities.

Your Rights and Choices

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or outdated information
• Request deletion of your data
• Opt-out of marketing emails at any time
• Withdraw consent where applicable

To exercise any of these rights, contact us at support@abovehealthhub.com.

Data Retention

We retain your personal data only for as long as necessary:

• For the purposes stated in this policy
• To comply with legal or regulatory obligations
• For internal analytics (in anonymized form after a period)

Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

Children’s Privacy

Diamond Gadgets does not knowingly collect personal information from children under 13. If we discover such data has been submitted, we will delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally. If changes are made, we will notify you via email or a notice on our website. Your continued use of the site after such changes means you accept the updated terms.

Last updated: June 4, 2025

Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out:

Email: support@abovehealthhub.com
Phone: +2348136884977
Website: https://abovehealthhub.com/